By Jim Calloway, Director Oklahoma Bar Association Management Assistance Program Every law firm needs the ability to securely share information electronically with clients. Email is not a secure communication tool. Every law firm also should have a goal of providing superior client service. Providing your clients a secure location to log-in to review all the...

Lawyers are in the trust business. If our clients do not trust our judgment, will they take our advice about the decisions that must be made on legal matters? Today I submit for your enjoyment and learning an essay on trust written by a 100 year old man. George P. Shultz served our country as...

For the next few weeks, I’ll be passing along what I am calling Words of Wisdom. Some of these will be longer reads, although not this one. We at the Oklahoma Bar Association were so thrilled that Clio was a sponsor of our 2020 OBA virtual Annual Meeting last month and Jack Newton gave a...

I haven’t promoted many of the traditional 2020 “year in review” roundups. Perhaps it is because we have all disliked 2020 so much and I just want to have 2020 be over. But some of my favorite legal tech journalists have been hosting regular video roundups this year and the discussions have been very interesting....

As readers know, Sharon Nelson and OBA MAP Director Jim Calloway host a monthly podcast, The Digital Edge: Lawyers and Technology. For our final podcast of 2020, we decided to forgo having a guest and instead have a discussion of the many changes occurring in our profession, both Covid and non-Covid related. From changing ideas...

For an end-of-year feature the ABA Law Practice Division Legal Technology Resource Center Roundtable (LTRC) asked several panelists from the editorial team to reflect on their 2020 technology experience and what changes they have experienced. The group included Oklahoma Bar Association Practice Management Advisor Julie Bays, Dennis Kennedy, Alexander Paykin, Lance Johnson and Sofia Lingos....

The idea that Google would run out of storage for its many premium services is unbelievable. Google did not run out of storage, but a misconfiguration which limited storage access did knock out many services from the Gmail app to YouTube offline for about 45 minutes. My colleague Sharon Nelson covered all of the important...

Unfortunately, few people see an advertisement on a website and click on the ad to see more about the product or service. And by “few” I mean not enough to make that online advertising effective. So advertisers soon began to rely on popup ads that site visitors could not ignore because they at least had...

For many lawyers, 2020 upended their marketing plans, with industry conferences, customer events and other marketing opportunities cancelled. Who would have predicted that even offering to buy a prospect lunch would become impossible this year? Micah Buchdahl is an attorney whose company HTMLawyers works with law firms on marketing and business development. He is also...

Making predictions about the future can be useful and entertaining. Although I certainly hope no one in 2019 making predictions about 2020 made any large wagers on being correct. Law Practice Today is an ezine published by the ABA Law Practice Division. Anyone can subscribe for free. This set of predictions, Crystal Ball: Our Editorial...