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LPT Articles

Spring Cleaning Your Law Firm Data

By Jim Calloway Lawyers have held and safeguarded client data for generations. Of course, in the past, it wasn’t called data. Our data was in paper client files, forms to “go by” and brief banks. While it wasn’t planned this way in advance, my most recent Law Practice Tips columns blend as a series. In...
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A Time of Great Change Caused by Artificial Intelligence Developments

By Jim Calloway Artificial intelligence development dominated discussions of technological advancement in 2023. Judge Scott Schlegel from Louisiana was a speaker at the 2023 Oklahoma Access to Justice Summit. Last year, I noted his conviction that both courts and law firms should embrace text message reminders to reduce failure-to-appear issues. Lawyers want to make certain...
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Automated Document Assembly is Easy, Right?

By Jim Calloway Decades ago, I assumed that technology would soon advance to the point where automated document assembly would be fully incorporated in most law offices across the country. While great strides have been made in law office technology tools, and tools for automatically generating documents are much improved over what was available decades...
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Your Law Firm Upgrade

By Jim Calloway Businesses today find themselves in what seems to be a never-ending process of improving, upgrading and experimenting with changing their business operations. Many of these changes are spurred by technological advances. The internet changed the way many businesses operate. Historically speaking, not that long ago, businesses had no computers and employed many...
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Legal Technology and the Family Lawyer

By Jim Calloway In 2018, I wrote a column called “Technology Competence for the Family Lawyer” for the Oklahoma Bar Journal. The Oklahoma Rules of Professional Conduct had been amended in 2016 to provide that competence as a lawyer included an awareness of “the benefits and risks associated with relevant technology” in Comment 6 to...
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Providing Exceptional Customer Service

By Jim Calloway  Years ago, I put together a presentation called “The Client-Centered Law Practice.” It focused on the irony that while law firms focused on serving clients and appropriately addressing their legal needs, clients sometimes had an impression that differed from that. To those (hopefully few) clients, it seemed that the law firm was...
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Artificial Intelligence Tools and Tips

By Jim Calloway and Julie Bays In August’s Law Practice Tips article, “ChatGPT, Artificial Intelligence and the Lawyer,”we covered the development of AI tools and some challenges they have presented to attorneys who did not appreciate the limitations of ChatGPT. This month, we will look at more AI-powered tools and techniques for using them. DOCUMENT...
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ChatGPT, Artificial Intelligence and the Lawyer

By Jim Calloway Author’s Note: The more you think you are not interested in this subject, the more you need to read this article. In November 2022, OpenAI released ChatGPT. ChatGPT, along with other artificial intelligence (AI) tools, has dominated the conversation about cutting-edge technology and legal technology tools during 2023. The reactions have ranged...
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Law Firm Staff Hiring Procedures. Something Else More Complicated Than It Used To Be.

By Jim Calloway Suppose next week begins with one of your top paralegals or legal secretaries giving you two weeks’ notice. Maybe they are moving to another location or another local law firm. But now you have an opening to fill. The first response is not about filling the position. First, you must determine if...
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Takeaways from ABA TECHSHOW 2023

By Jim Calloway and Julie Bays ABA TECHSHOW was held March 1 in Chicago. After 2021 resulted in a virtual TECHSHOW and 2022 was a hybrid show, the consensus among attendees was that it was great to be 100% in person again. For us, the ABA TECHSHOW began on Wednesday. We attended a day-long retreat...
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