Management Assistance Program
Courts & More Articles
Work From Home
Most lawyers worked from home on occasion. But the previous twelve months have changed the way we think of working from home. Home Office Setup: The Best Products for Comfort, Productivity and Joy from Attorney@Work highlights work-from-home tools ranging from a good chair to lightning tips to great slippers. Working from home is not going…
Dodging Microsoft Tech Support Phone Scams
That helpful person calling from Microsoft Tech Support is most likely a scammer. The odds go up to 100% if they tell you they noticed a problem with your computer and are calling to help you fix it. You can easily test that premise by telling them they have just reached an FBI agent and…
Securely Wiping Data from Your Computer, Phone or Tablet
Lawyers deal with confidential client information and we have a duty to secure that information. No matter who you are, you wouldn’t want to donate, give away or even discard a computer or phone with information still on the device. No one would want to transfer a computer or phone without making certain the personal…
Three “Must-Have” Smart Phone Apps
By Jim Calloway, Director, OBA Management Assistance program. The “On Tech” newsletter from The New York Times typically has great content. I encourage people to subscribe to this. The current edition is Why Your TV Spies on You, which is a fact of life for most smart TV’s and streaming services. But while some lawyers…
Responding to a Negative Online Review
By Jim Calloway, Director OBA Management Assistance Program Negative online reviews can hurt businesses and law firms are no exception. But other types of businesses don’t have to be concerned about confidentiality and attorney-client privilege if they choose to respond to a negative review. Here are some suggestions for lawyers on dealing with negative online…
The Copier in Your Pocket
By Jim Calloway, Director, OBA Management Assistance Program It is now a cliché to note that we have more computing power in our mobile phones than NASA had at its disposal during the moon missions. Today we’ll discuss harnessing one bit of that power. Suppose you are visiting with a client outside of your office…
Client Portals Are Now an Essential Service for Law Firms to Offer
By Jim Calloway, Director Oklahoma Bar Association Management Assistance Program Every law firm needs the ability to securely share information electronically with clients. Email is not a secure communication tool. Every law firm also should have a goal of providing superior client service. Providing your clients a secure location to log-in to review all the…