By Jim Calloway At the OBA Annual Meeting, during a discussion about smartphones, an attendee pulled out an old-style flip phone and smiled at us. This happens a lot, although not nearly with the frequency it did several years ago. Sometimes the lawyer is a bit sheepish about still having an old flip phone and...

By Jim Calloway Two friends are having lunch. One is a former client. The other mentions a need to retain a lawyer. Your satisfied former client says that she used you and recommends you as a lawyer. Then she picks up her phone, does a quick search, locates your website and texts the site to...