By Jim Calloway

Why does your law firm need documented standard operating procedures?

Sharon Nelson and Jim Calloway interview guest Catherine Sanders Reach, Director of the Center for Practice Management at the North Carolina Bar Association on the August 2022 edition of the Digital Edge Podcast, Your Law Firm Cookbook: How and Why. Catherine outlines the common problems that arise when operating procedures are lacking and explains how to create a ‘law firm cookbook’—plus, which tools will help—to cultivate dynamic efficiency in your firm. These “cookbooks” can promote efficiency, reduce errors and expedite training new employees.  It is not like you must build the entire “cookbook” all at once. Catherine outlines steps to help get things organized.