Management Assistance Program
Law Practice Tips
LPT Articles
A Brief Recap of ABA TECHSHOW 2018
By Jim Calloway and Darla Jackson For those with an interest in legal technology, there is really nothing like ABA TECHSHOW, held each spring in Chicago. Although this year, the weather was anything but spring-like. For us, one of the best things about ABA TECHSHOW is (really shameless plug warning) that we will be seeing…
Keeping the Customer Satisfied
By Jim Calloway Yes, I know our profession has clients and not customers, but bear with me. “A satisfied customer is the best business strategy of all,” according to business book author Michael LeBoeuf. Customer (or client) satisfaction has long been an aspect of business management. Many business empires have been built on good to…
Conference Coming to Tulsa’s River Spirit Casino Resort June 21-23 Solo & Small Firm Conference
By Jim Calloway “Serve Your Clients and Protect Their Data” is the theme of the 2018 OBA Solo & Small Firm Conference, June 21-23 at River Spirit Casino Resort in Tulsa. It is important for all lawyers to guard their clients’ confidences and protect themselves against hackers and other wrongdoers while avoiding measures that are…
Time-Saving Microsoft Word Customizations and Tools
By Jim Calloway Often there are easier ways to do our everyday tasks, but we can’t use more efficient techniques if we do not know about them. TRACK CHANGES One of those efficiencies is using Track Changes in Microsoft Word. When many lawyers make final edits on a document, they print it off and make…
The Future of Law
By Jim Calloway There has been a lot written and said about the future of law. It is very interesting to observe how many of those future trend predictions are now coming to fruition. So, despite the danger of possible embarrassment risked with predictions and prognostications, let’s talk about the future of law. One prediction…
The Year Ahead
By Jim Calloway As we reach the end of 2017, it is a time for looking back at the year’s accomplishments and planning for the year ahead. Whether you have been directly impacted or not, we are in an era of significant change and challenges for lawyers, the practice of law and the methods of…
A Risky Business: Managing Law Firm Risks
By Jim Calloway Disaster recovery for law firms, cyberattacks, backing up data and protecting digital client security are all things I have discussed in this space during the preceding year. This month I want to cover law firm risk management more generally. Managing and mitigating risk is a key element of much legal work, even…
What a Disaster!
By Jim Calloway The year 2017 has been an extraordinary year for hurricanes impacting the U.S. and the Caribbean. It is heartbreaking to see pictures and videos of the destruction and devastation. Recovery will take many years for some of these areas and many families have lost photo albums and prized possessions that cannot be…
Great Solutions and Happy Clients
By Jim Calloway What does a law firm produce? “Legal services” is a completely accurate, fact-based answer. It also doesn’t communicate very much information. In fact, it is somewhat like asking a meteorologist why it is so hot today and getting back the answer “because the temperature is high.” Well, yes, but… So, should law…
The Changing Practice of Law
By Jim Calloway There are rapidly occurring changes in the practice of law. Some of these are part of general changes happening in society and the business world, others are specific to lawyers. I’m certain the reaction of some lawyers reading about law office technology in this issue of the Oklahoma Bar Journal would be…