Management Assistance Program
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LPT Articles
Three “Must-Have” Smart Phone Apps
By Jim Calloway, Director, OBA Management Assistance program. The “On Tech” newsletter from The New York Times typically has great content. I encourage people to subscribe to this. The current edition is Why Your TV Spies on You, which is a fact of life for most smart TV’s and streaming services. But while some lawyers…
Responding to a Negative Online Review
By Jim Calloway, Director OBA Management Assistance Program Negative online reviews can hurt businesses and law firms are no exception. But other types of businesses don’t have to be concerned about confidentiality and attorney-client privilege if they choose to respond to a negative review. Here are some suggestions for lawyers on dealing with negative online…
The Copier in Your Pocket
By Jim Calloway, Director, OBA Management Assistance Program It is now a cliché to note that we have more computing power in our mobile phones than NASA had at its disposal during the moon missions. Today we’ll discuss harnessing one bit of that power. Suppose you are visiting with a client outside of your office…
Client Portals Are Now an Essential Service for Law Firms to Offer
By Jim Calloway, Director Oklahoma Bar Association Management Assistance Program Every law firm needs the ability to securely share information electronically with clients. Email is not a secure communication tool. Every law firm also should have a goal of providing superior client service. Providing your clients a secure location to log-in to review all the…
We Are All Virtual Lawyers Now
By Jim Calloway Many lawyers learned to use new technology tools in 2020, and many learned to better use the technology tools they had at their disposal. While we all look forward to society returning to normal in 2021, some of the changes we have experienced will no doubt become permanent fixtures in business operations,…
Words of Wisdom- The 10 Most Important Things I’ve learned About Trust Over My 100 Years (January 1, 2021)
Lawyers are in the trust business. If our clients do not trust our judgment, will they take our advice about the decisions that must be made on legal matters? Today I submit for your enjoyment and learning an essay on trust written by a 100 year old man. George P. Shultz served our country as…
Words of Wisdom— Jack Newton on The Future of Law: A New Vision for Legal (December 31, 2020)
For the next few weeks, I’ll be passing along what I am calling Words of Wisdom. Some of these will be longer reads, although not this one. We at the Oklahoma Bar Association were so thrilled that Clio was a sponsor of our 2020 OBA virtual Annual Meeting last month and Jack Newton gave a…
Legaltech Journalists Pick the Top Stories of 2020 (December 30, 2020)
I haven’t promoted many of the traditional 2020 “year in review” roundups. Perhaps it is because we have all disliked 2020 so much and I just want to have 2020 be over. But some of my favorite legal tech journalists have been hosting regular video roundups this year and the discussions have been very interesting….
What’s On the Horizon for Law Firms in 2021? (December 29, 2020)
As readers know, Sharon Nelson and OBA MAP Director Jim Calloway host a monthly podcast, The Digital Edge: Lawyers and Technology. For our final podcast of 2020, we decided to forgo having a guest and instead have a discussion of the many changes occurring in our profession, both Covid and non-Covid related. From changing ideas…
How Has the Pandemic Changed Your Technology Experience? (December 28, 2020)
For an end-of-year feature the ABA Law Practice Division Legal Technology Resource Center Roundtable (LTRC) asked several panelists from the editorial team to reflect on their 2020 technology experience and what changes they have experienced. The group included Oklahoma Bar Association Practice Management Advisor Julie Bays, Dennis Kennedy, Alexander Paykin, Lance Johnson and Sofia Lingos….