2013 OBA Member Survey Results Now Available
By John Morris Williams
2013 Member Survey Report
2002 Membership Survey Report
|Side note: We promised those who took the time to complete the survey a chance to win a $500 Apple gift card. And the winner is Oklahoma City attorney Mack Martin.
(July 23, 2013) The Member Survey Task Force has completed its work and now presents the 2013 member survey for the Oklahoma Bar Association. The 2013 survey varies in method and reporting from prior membership surveys. In the past, the OBA has surveyed the membership every 10 years at considerable expense. The task force submitted request for proposals to a number of entities that conduct membership surveys for organizations. The cost range was dramatic, and the task force chose the less expensive electronic survey offered by the American Bar Association Division for Bar Services.
The ABA survey has been utilized by a number of states. It differs from previous member surveys in that it is not a “scientific” survey based upon a random number of select contributors. The survey this year was sent to 15,807 members with email addresses on March 19 and was closed in May 2013. A total of 1,792 responses were received, yielding an 11 percent overall response rate. Not all responders answered every question.
The information provided gives guidance and can help identify trends and member satisfaction. The task force expressed a desire for more frequent and targeted surveying in the future. Due to the lesser expense of electronic surveying, this new model is achievable without significant cost to the OBA. Much appreciation is to be shown to those who responded. We hope that you will take some time and review the survey results. It is also our hope that in the future you will respond to smaller and more targeted surveying. The OBA is a member organization, and your opinion is needed and appreciated to help us better serve you, our members.
Mr. Williams is OBA executive director.